ACTS Insights Scorecard

A confidential staff and leadership survey designed by lab animal professionals for lab animal programs, benchmarked against the industry.

It shows how your people experience the program, in numbers you can act on.

Colleagues in scrubs talk around a meeting table

What the Scorecard measures

Each of the five core indexes is rated Strong, Good, Moderate or Weak against industry benchmarks.

Staff wellbeing

How staff are coping with the workload and the emotional weight of animal care.

Leadership impact

How staff experience the direction and support they get from leaders.

Professional growth

Whether people see a path to build skills and advance.

Operational excellence

How well daily processes help people do good work.

Ethics and integrity

How staff see the ethical treatment of animals, the speaking-up culture and adherence to standards.

Morale index

Confidence in the organization and in a lab animal science career.

How it works

Five steps, ending in your team’s action plan.

  1. 1

    Leadership questionnaire

    Program leaders complete a questionnaire with key program metrics.

  2. 2

    Confidential staff survey

    Each staff member gets a unique link from a secure third-party platform. The survey takes about 10 minutes and stays open for 28 days, with a goal of 90% participation.

  3. 3

    Your Scorecard report

    You see results for each dimension, benchmarked against the industry.

  4. 4

    Results consultation

    An ACTS organizational development expert walks your leaders through what the results mean.

  5. 5

    Team action planning

    Leaders and staff turn the results into a plan for what to change first.

How answers stay confidential

Responses are anonymized and managed by a secure third-party platform.

Individual responses are not identifiable by ACTS or by your institution.

Where the Scorecard fits

The Scorecard shows how your people experience the program. A program assessment adds a review of technical competency and management.

Together they show where training, veterinary staffing or consulting will help most. ACTS can staff that work from its network of 30+ subject matter experts.

Common questions

Who takes the survey?

Your animal care staff, supervisors and leaders take the confidential survey. Program leaders also complete a questionnaire with key program metrics.

How long does the survey take?

About 10 minutes. The survey stays open for 28 days, and the goal is 90% participation.

Can ACTS or our institution see individual answers?

No. Responses are anonymized and managed by a secure third-party platform. Individual responses are not identifiable by ACTS or the institution.

What do we get at the end?

A Scorecard report with industry benchmarks, followed by a results consultation with an ACTS organizational development expert and team action planning.

Who designed the Scorecard?

Lab animal professionals designed it for lab animal programs.

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